Shipping policy
From us to you - lickity split!
Contact us HERE or at 206-785-1760 with any questions or concerns.
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Orders typically ship within 2 business days of the time of order. Slight exceptions are possible during sale periods and peak season (Nov - Jan).
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For standard orders over $59 and under 200 lbs, Cycling Frog offers free delivery via USPS or FedEx within the contiguous US. Transit times may exclude weekends and federal holidays and are counted from the point at which the package is sent out by the carrier. Expedited shipping options and shipping options for orders over 200 lbs. are available for additional cost.
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Expedited shipping is available via FedEx and rates are calculated at checkout. Expedited orders placed before 11:45am PST ship same day. FedEx shipping days are Monday-Friday.
- All orders will be provided a tracking number, which will be included in your order confirmation email. Large orders shipped via freight are an exception.
- Orders of $500+ or 30+ beverage packs may have longer lead times, transit times (freight shipping), and less tracking visibility.
- For all orders over $1,000 “signature on delivery” is required, and the shipping and billing addresses must match. This policy helps to protect your purchase, while minimizing the risk of fraud.
- If an order was shipped to the wrong address and is being returned to sender, please contact us. We will double check that the address it was shipped to matches the address provided to us. If the address error was our responsibility, we will ship a replacement at no cost to you. Otherwise, we are happy to resend the package once it is returned to us at your cost and discretion.
- Products purchased here on our direct-to-consumer website are not to be resold. Cycling Frog reserves the right to cancel shipments and/or withdraw our standard return policy on orders that intend to engage in resale (or otherwise violate our terms of service). Businesses interested in a wholesale account should go through our B2B sales channels to ensure compliance with state and federal regulations. For wholesale inquiries, visit our Wholesale page or contact [email protected].
- Cycling Frog only sells and ships Delta-9 products to those states where direct-to-consumer sale is legally allowed. For more information on restrictions in your state, please visit our state-specific information page.






