Subscription FAQs

It does! Subscription bundles between $59 and $99 receive a 10% discount, bundles between $99 and $119 receive a 15% discount, and bundles over $119 receive a 20% discount.

Subscriptions are available on our core seltzers, gummies and softgels. Exclusions include merchandise, LTOs, and new products.

Once on the Subscription Builder page, select the +ADD TO SUBSCRIPTION button under the product(s) of your choice, then select your desired quantities of each product. You'll need a minimum order of $59 to start your subscription, which will earn you a 10% discount. You can then add more products and unlock up to 20% off your subscription order.

Click the "Manage Subscriptions" button from your customer account, or visit this page and enter the email address tied to your subscription. You'll be emailed a link that takes you directly to the portal.

You can! Should you want, for example, one bundle delivered every 2 weeks and another bundle delivered every 4 weeks, you’re able to set up multiple Subscriptions.

In cases where an upcoming subscription contains a sold-out item, we’ll send you an email notification alerting you. If no action is taken, the subscription order will proceed with all items other than the sold-out item, and you will not be billed for the sold-out item. You will also have the option to skip or reschedule the order if you’d prefer to wait until all items are in stock.

You can! The subscription management portal allows full customization of when you receive your orders. You always have the option to cancel your subscription, skip your next order, place your next order immediately, or reschedule your order date to one of your choosing. If you encounter any difficulty, reach out to our support team at 206-785-1760 or [email protected].

Yes, our customer service team can always help with requests to adjust items in an existing subscription. You can reach them by phone at 206-785-1760 or email at [email protected].

While we offer a special discount for all subscription orders, please note that this discount cannot be combined with other promotions or sales. If you're looking to take advantage of a current sale, we recommend placing a standard, one-time purchase to get the best deal, skipping your subscription order if necessary.

Each time a new Subscription order is placed, your payment method on file will be automatically charged. Prior to your billing date, you will receive an email notification alerting you to the upcoming order. You can always change your billing info or payment method in the subscription management portal.

We use advanced encryption, maintain robust PCI Compliance, and store card information in a secure environment with multiple layers of protection. Please note that saved payment information will only be available on pre-approved, recurring orders. If you have any concerns, please contact our support team.

Once your Subscription order is placed, it joins the fulfillment queue like any other order. Please note that the "order date" on recurring orders does not necessarily equate to the shipping date. Please refer to our Shipping Policy for more information.